Friday, February 25, 2005

Pedantocracy: Not Switzerland

(Geneva, Switz.) - In a continueing effort to make my blog a little (marginally) more amusing to my understimulated little sister, I bring you a series of recent e-correspondence with the frequent flyer desk of Continental Airlines. If you are looking for commentary on travels through far-off and exotic lands, you will want to come back next week. Below, I am trying to get credit for the frequency flyer mileage on trips I took before I became a FF member. The web site says getting such credit is not a problem. Just email the OnePass Center. That is how it got started....

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From:
Sent: 23 Feb 02 12:51:05
To: peter.armitage@physics.unige.ch

Thank you for contacting the OnePass Service Center.

You may receive mileage credit for Continental operated flights taken up to 30 days prior to your enrollment date free of charge. You may also receive mileage credit for flights taken between 31 days and 6 months prior to enrollment for a $25 USD service fee. Please mail a copy of all ticket receipts and the original boarding passes from your Continental flight(s) to:

OnePass Service Center
P. O. Box 4365
Houston, TX 77210-4365

Dan Boufenik
OnePass Service Center
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> From: peter.armitage@physics.unige.ch
> Sent: 23 Feb 05 12:51:05
> To:
> Cc:
> Subject: RE: Online Missing Mileage Credit Request
>
> Thank you for your reply. Do I have to have all ticket stubs from all legs of a trip that happened more than 30 days before my enrollment to get the credit for it?
>
>-Peter Armitage
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At 18:49 24.02.2005, you wrote:

Thank you for contacting the OnePass Service Center.

You must have all the information needed to process your request.

Dan Boufenik
OnePass Service Center
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> From: peter.armitage@physics.unige.ch
> Sent: 23 Feb 05 12:51:05
> To:
> Cc:
> Subject: RE: Online Missing Mileage Credit Request
>
> Thank you for your reply. I am wondering what them minimum information need to process my request is. Do I need all the original ticket stubs from all legs of the trip?
>-Peter Armitage
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At 23:59 23.02.2005, Onepass@coair.com wrote:
>Thank you for contacting the OnePass Service Center.
>
>You may try to send all the documentation needed to post the miles to your account.
>
>Dan Boufenik
>OnePass Service Center
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From: peter.armitage@physics.unige.ch
Sent: 23 Feb 05 17:20:38
To:
Cc:
Subject: RE: Online Missing Mileage Credit Request

Again thank you for your reply, but what I am wondering is exactly this. Is part of the documention needed ALL ticket stubs from ALL legs of a trip. Do I have to have all ticket stubs from all legs of a trip?

-Peter Armitage
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At 02:52 24.02.2005, Onepass@coair.com wrote:
>Thank you for contacting the OnePass Service Center.
>
>The documentation needed to post the miles to your account is the documentation necessary to post miles to that account.
>
>Dan Boufenik
>OnePass Service Center
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Again, thank you... However, I understand that I "must have the information that is needed". That is clear. However, what I am asking is... What is this information that is needed?

What exactly is the minimum information needed? Do I need the actual ticket stubs for all legs of the trip that I took? Is one ticket stub OK? Or do I need them all? And if I no longer have the ticket stubs, can I simply send in a copy of my printed out receipt for when I bought the tickets?

-Peter Armitage
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From:
To: peter.armitage@physics.unige.ch

Thank you for contacting the OnePass Service Center.

You may receive mileage credit for Continental operated flights taken up to 30 days prior to your enrollment date free of charge. You may also receive mileage credit for flights taken between 31 days and 6 months prior to enrollment for a $25 USD service fee. Please mail a copy of all ticket receipts and the original boarding passes from your Continental flight(s) to:

OnePass Service Center
P. O. Box 4365
Houston, TX 77210-4365

Dan Boufenik
OnePass Service Center
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Dear Dan (can I call you Dan?... If feel like we know each other),

Will ya throw me a bone here and please answer my question? Seriously, you are being seriously retarded. Don't make me come to Houston and kick your ass. Seriously.

XOXOXOXOXO,

Peter
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No reply yet from Dan. I will keep y'all updated.

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